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 Posted: Wed May 09, 2012 2:50 pm |
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Joined: May 09, 2012
Posts: 10
Trade Rating: 0
Location: Rotherham
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I haven't seen my car since before it was stolen, the police recovered it for forensics then my insurance company picked it up, I no long have any keys as the insurance company now have them...I had both at the time it was stolen.
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Posted: Wed May 09, 2012 2:53 pm |
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Joined: Feb 07, 2010
Posts: 2505
Trade Rating: +19
Location: West mids
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Feel for you mate Ive never had to experience anything like that before but my dads cozzy got pinched when I was v.young and when it got recovered he said it didn't feel the same car so he sold it.
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Posted: Wed May 09, 2012 3:03 pm |
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Joined: May 09, 2012
Posts: 10
Trade Rating: 0
Location: Rotherham
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Thanks...I've cried, been sick and now I'm angry...I love my little car and I've worked hard for it and I want it back but feel that I have no say in what happens to it...it's not fair.
Oh and to the person who refered to me as 'he'...I'm a 'she' lol x
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Posted: Wed May 09, 2012 3:07 pm |
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Joined: Feb 08, 2010
Posts: 5400
Trade Rating: +105
Location: Stafford
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As if they can refuse to pay out even though you sent them both keys? Do they actually think it is impossible to rob a car without the keys?
Sounds like this is one of those typical 'finding any reason' to try and refuse pay out
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Posted: Wed May 09, 2012 4:29 pm |
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Joined: Nov 27, 2010
Posts: 11520
Trade Rating: +10
Location: What's it to you? ? ?
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| Lee wrote: |
| Seabook wrote: |
| meady wrote: |
| Lee wrote: |
All you need is a tickler for the lock, and then just program a chip for the immo. 45 seconds, tops.
But saying that, I could get a key and program it and just walk straight up and start the car and undo the central locking lol |
well arent you a clever git  remind me to never let you know where i live  |
steering wheel lock, gear stick lock and wheel clamp |
Hiab on a DAF wagon stickered up as DVLA  |
DAF use the same style keyblade as a 206
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| Toyota C-HR GR Sport 2.0 Hybrid with JBL & Alcantara packs. | |
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Posted: Wed May 09, 2012 4:33 pm |
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Joined: Feb 08, 2010
Posts: 10151
Trade Rating: +12
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is there any legal advice you can get?
did you ever report to the police and insurance that your car has been stolen before the accident happen?
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Posted: Thu May 10, 2012 12:54 am |
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Joined: Feb 07, 2010
Posts: 2949
Trade Rating: +6
Location: Athens, Greece
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That is sickening and I sincerely and whole-heartedly wish they suffer permanent bodily damage soon..
Hope you get a good outcome with the insurers, don't let them give you any crap.
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| 1.4i, 2001, 3-door, China Blue
Repair safely - Drive safely | |
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Posted: Thu May 10, 2012 1:20 am |
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Joined: Jan 29, 2011
Posts: 6526
Trade Rating: +10
Location: Westhoughton, Lancashire
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I would ask the insurance what they are playing at.
They have basically stolen your property. If they have no intention of paying out on the claim, then you still own the car and they are committing theft by holding onto the car and if they dispose of it, then you will have a good case against them. Until they pay out for the vehicle, it is still yours (or the finance companies)
Ring them up and tell them you want to make a claim for theft and then tell them that they have stolen it from you. See how long it takes them to sort something out. I'm guessing you didn't send the counterpart of the V5 or the MOT cert to them?
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Posted: Thu May 10, 2012 7:15 am |
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Joined: May 09, 2012
Posts: 10
Trade Rating: 0
Location: Rotherham
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Seabook - I've spoken to a solicitor who say I have to follow their complaint proceedure first, I've also lodged a complaint with the financial ombudsman and it was the police who told me it had be stolen...3 youths were seen running away from it after they had taken a corner too fast and hit the kurb...I thought it was still parked outside my house!
V9977 - thanks very much for your support I hope so too.
mecca1411 - there's no finance on the car, it's mine and the insurance have all my documents they said I had to send them in before they would consider any claim....did take photocopies though!
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Posted: Thu May 10, 2012 10:52 am |
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Joined: Feb 07, 2010
Posts: 13077
Trade Rating: +65
Location: England
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The complaint to the ombudsmen will fall through as you haven't waited 6 weeks for a reply from the insurance.
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Posted: Thu May 10, 2012 11:15 am |
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Joined: Feb 07, 2010
Posts: 150
Trade Rating: 0
Location: United Kingdom
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6 weeks!! Thats a crazy amount of time :/
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Posted: Thu May 10, 2012 12:03 pm |
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Joined: Feb 07, 2010
Posts: 13077
Trade Rating: +65
Location: England
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| deanparkr wrote: |
| 6 weeks!! Thats a crazy amount of time :/ |
Infact it's 8 weeks not 6, was a typo as I was on the phone.
The Ombudsman won't investigate your claim now.
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Posted: Thu May 10, 2012 12:29 pm |
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Joined: May 09, 2012
Posts: 10
Trade Rating: 0
Location: Rotherham
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I spoke to the ombudsman yesterday Lee, they have given me a case reference number and have said they will contact the underwriters...I can't believe I'm having to do all this, I've got nearly 20 years no claims and a my licence is and always has been clean which is more years than I care to admit to, I don't think any of that counts for anything now!
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Posted: Thu May 10, 2012 1:31 pm |
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Joined: Feb 08, 2010
Posts: 10151
Trade Rating: +12
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which insurance company are you with?
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Posted: Thu May 10, 2012 1:46 pm |
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Joined: May 09, 2012
Posts: 10
Trade Rating: 0
Location: Rotherham
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I bought the policy through hastings direct, the underwriters are advantage.
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