#1: Tear in drivers seat - warranty?? Author: darren, Location: Solihull, UKPosted: Fri Jan 28, 2011 4:26 am ---- Hello
I have a tear in my drivers seat which is caused by stress on a seam just by sitting in the chair normally.
Would this be a claim under warranty?? I would argue that for a car with 12k miles you would not expect this to happen under stress. i have attached a photo.
I have contacted my dealership (used cars) but they haven't yet responded.
#2: Re: Tear in drivers seat - warranty?? Author: CD-B3, Location: Salisbury / New ForestPosted: Fri Jan 28, 2011 4:26 am ---- It is literally 'wear & tear' so, no they won't cover it. Last edited by CD-B3 on Fri Jan 28, 2011 4:43 am; edited 1 time in total
#3: Re: Tear in drivers seat - warranty?? Author: Alan_206HDi, Location: Hatfield Heath, HertsPosted: Fri Jan 28, 2011 4:31 am ---- What have you been doing in that seat....
#4: Re: Tear in drivers seat - warranty?? Author: darren, Location: Solihull, UKPosted: Fri Jan 28, 2011 4:58 am ---- ive only had the car 2 days, it was done by the previous owner but i didnt notice it until i bought the car!
the warranty excludes wear and tear but i'm sure it states this is subject to the mileage etc
Also i think fundamentally there is an issue with the chair because if I get it repaired I think it will happen again
#5: Re: Tear in drivers seat - warranty?? Author: CD-B3, Location: Salisbury / New ForestPosted: Fri Jan 28, 2011 5:02 am ----
darren wrote:
ive only had the car 2 days, it was done by the previous owner but i didnt notice it until i bought the car!
the warranty excludes wear and tear but i'm sure it states this is subject to the mileage etc
Also i think fundamentally there is an issue with the chair because if I get it repaired I think it will happen again
You can try.
But I highly doubt they will do anything about it.
#6: Re: Tear in drivers seat - warranty?? Author: sillyhilly, Location: The Mean Streets of CoventryPosted: Fri Jan 28, 2011 5:45 am ---- Good luck...
#7: Re: Tear in drivers seat - warranty?? Author: darren, Location: Solihull, UKPosted: Fri Jan 28, 2011 5:56 am ---- ok it looks unlikely so what do you think is the best way to fix this? i dont want it to get worst
#8: Re: Tear in drivers seat - warranty?? Author: sillyhilly, Location: The Mean Streets of CoventryPosted: Fri Jan 28, 2011 6:10 am ---- By all means try! Don't give in if you believe it's a warranty issue. You may get lucky or have a generous customer service advisor talking to you!
Be sure to exacerbate the low mileage and everything.
If it doesn't work then get it repaired by an upholsterer or something. They will repair and probably reinforce.
#9: Re: Tear in drivers seat - warranty?? Author: Logan, Location: NorthantsPosted: Fri Jan 28, 2011 6:46 am ---- It also may not be covered as you're not the original purchaser of the car. Second owners can be on a restricted warranty for some items. Still worth a try though.
#10: Re: Tear in drivers seat - warranty?? Author: sonicscrewdriver, Location: swanseaPosted: Fri Jan 28, 2011 6:56 am ---- i had a rip in my leather/suede interior......the upholsterer by me only charged £25 and its better than new!
#11: Re: Tear in drivers seat - warranty?? Author: Mikey2uk, Location: StevenagePosted: Fri Jan 28, 2011 7:42 am ----
Logan wrote:
It also may not be covered as you're not the original purchaser of the car. Second owners can be on a restricted warranty for some items. Still worth a try though.
He would of got a warranty when he purchased the car anyway. Thet normally give 6 months.
I dont think they will replace it for you but you may be able to barter with them and ask if they would help out with the repair cost.
#12: Re: Tear in drivers seat - warranty?? Author: darren, Location: Solihull, UKPosted: Fri Jan 28, 2011 7:50 am ---- myth - "Second owners can be on a restricted warranty for some items"
warranty brochure clearly says new owners have the same rights
#13: Re: Tear in drivers seat - warranty?? Author: Lecktorious, Location: ScotlandPosted: Fri Jan 28, 2011 7:58 am ---- I reckon it'll be a wear and tear issue - at the end of the day it all depends on how the car was used or how careful the previous owner was. Both of which will be difficuly to prove, as would premature failure of the materials.
#14: Re: Tear in drivers seat - warranty?? Author: darren, Location: Solihull, UKPosted: Sun Jan 30, 2011 8:32 am ---- dealership are going to look at it probably pay but can't guarantee they will
#15: Re: Tear in drivers seat - warranty?? Author: stevedude, Location: aldershotPosted: Sun Jan 30, 2011 8:49 am ---- as its the stich work, ya might have a good case, go for it, and dont take no for an answer. also make sure other people that are going to buy a car from them can hear your problem lol
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