#1: F**king Peugeot! Author: Boydie, Location: BelfastPosted: Fri Aug 24, 2012 2:16 pm ---- cut a long story short had a oil leak my mate thought it was the oil cooler so went to peugeot bought the part in the end it was onli the seal that needed replaced so went bk 2 peugeot to get my money bk onli 2 find out they wont give me the muni bk because they had to order the part in as they didnt stock it cost me £140 fs!!
wat cud i say to complain to them?
#2: Re: F**king Peugeot! Author: AshH, Location: BirminghamPosted: Fri Aug 24, 2012 2:28 pm ---- IMO, should have had a proper look before buying parts
#3: Re: F**king Peugeot! Author: MrBSI, Location: What's it to you? ? ?Posted: Fri Aug 24, 2012 2:34 pm ---- Why is it Peugeot's fault YOU didnt diagnose the problem correctly before asking them to order in a non stock part?
Other car dealers for other manufacturers have exactly the same policy.
#4: Re: F**king Peugeot! Author: Boydie, Location: BelfastPosted: Fri Aug 24, 2012 2:37 pm ---- yea ano that but jus don't c y they cant return the money or even giv me a handling charge for it
#5: Re: F**king Peugeot! Author: MrBSI, Location: What's it to you? ? ?Posted: Fri Aug 24, 2012 2:39 pm ----
Boydie wrote:
yea ano that but jus don't c y they cant return the money or even giv me a handling charge for it
There not going to want a part back for a car that is no longer in production & has been superceded twice!
They would end up making a loss as Peugeot wont take it back so the dealer is stuck with it.
#7: Re: F**king Peugeot! Author: marc206, Location: Bourne, LincsPosted: Fri Aug 24, 2012 3:11 pm ---- should of checked the seal first
#8: Re: F**king Peugeot! Author: hayes_ctfc, Location: CheltenhamPosted: Fri Aug 24, 2012 4:08 pm ---- I work in pug parts and we get this all the time, self diagnosis. Then the customers come in and ask for a bit, we order it and it's wrong and somehow it's our fault when it's the customers diagnosis. Alot of parts on the ordering say non returnable which should be stated when ordering tbf and payment taken upfront or a deposit. And trying to send back stuff is a nightmare even if it is returnable, alot of hassle and time wasted due to incorrect self diagnosis. We have loads of stuff in bin locations from people returning stuff that's non returnable it's ridiculous
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