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 Posted: Thu May 10, 2012 1:47 pm |
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Joined: Feb 07, 2010
Posts: 2874
Trade Rating: +4
Location: Chichester, Sussex
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Speak to Anne Robinson?
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Posted: Thu May 10, 2012 1:48 pm |
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Joined: Feb 07, 2010
Posts: 2874
Trade Rating: +4
Location: Chichester, Sussex
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Or that little bald t**t on TV that thinks he has all the answers.
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Posted: Thu May 10, 2012 1:50 pm |
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Joined: May 09, 2012
Posts: 10
Trade Rating: 0
Location: Rotherham
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I hadn't thought of that.
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Posted: Thu May 10, 2012 3:25 pm |
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Joined: Feb 07, 2010
Posts: 838
Trade Rating: +2
Location: Taking a gearbox off somewhere
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| Quote:: |
mecca1411 - there's no finance on the car, it's mine and the insurance have all my documents they said I had to send them in before they would consider any claim....did take photocopies though! |
Thats very odd! In my trade I see all sorts of RTC's and damaged cars and i dont remember any insurance company ever asking for original documents during the process of a claim. Photocopies for solicitors, yes. But not originals.
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Posted: Thu May 10, 2012 4:27 pm |
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Joined: Sep 22, 2011
Posts: 149
Trade Rating: +10
Location: Manchester
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Very sorry to hear about this mate
I'm also insured through Hastings/underwritten by advantage and when i had my claim on my car at no point did they ask for any documents, apart from v5's etc when the vehicle was deemed a write off.
As one post said above, don't take any BS. It took them 3 weeks to even look at my car after my accident when they promised an engineer out the next day.
Considering we pay them a fair bit they don't half look for any excuse to do anything but their job.
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Posted: Thu May 10, 2012 11:36 pm |
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Joined: May 09, 2012
Posts: 10
Trade Rating: 0
Location: Rotherham
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I did think it was abit odd but they said it was their normal proceedure.
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Posted: Fri May 11, 2012 3:22 am |
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Joined: Jan 29, 2011
Posts: 6526
Trade Rating: +10
Location: Westhoughton, Lancashire
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Don't we have a member on here that works in an insurance claims department? Think it was Dopey and I'm sure they once mentioned they worked for Hastings. Not seen them on for a while, but you could always try a PM and see if you get a reply.
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Posted: Fri May 11, 2012 11:57 pm |
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Joined: May 09, 2012
Posts: 10
Trade Rating: 0
Location: Rotherham
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Thanks macca, I've sent him a PM...anything is worth a try.
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