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Forums › The Car › Solved 206 Problems › Klarius Exhaust Guarantee


 
 

Klarius Exhaust Guarantee
Forum IndexSolved 206 Problems
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clicon357
PostPosted: Wed Sep 02, 2020 4:38 am Up
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Location: Kent


Anyone had cause to evoke the Klarius 2 year guarantee?

Bought in March 2019 from Eurocarparts, the cat here on my 1.4i petrol has physically broken. Sounds like a brick come loose inside. The online and download style guarantee forms on the Klarius site don't seem to work and just time out!


 

..........I can\'t help it I just like French cars!
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gazza82
PostPosted: Wed Sep 02, 2020 10:17 am Up
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Joined: Jun 19, 2010
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Location: South Bucks


Contact EuroCarParts ?
Down to just the 1.4 HDi. Cayman Green 2.0i CC sold.
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clicon357
PostPosted: Wed Sep 09, 2020 5:13 am Up
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gazza82 wrote:
Contact EuroCarParts ?

I have done, referencing my order number and date. They've come back citing a request etc has been started but to bear with them due to Covid.

..........I can\'t help it I just like French cars!
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Steve206
PostPosted: Wed Sep 30, 2020 2:39 pm Up
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Have you tried ringing or emailing them?
Work in Progress
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clicon357
PostPosted: Fri Oct 23, 2020 4:25 pm Up
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The second email to Klarius got the response I hoped for:

"Apologies that you have not received a reply.

We offer a 2 year Warranty on all of our products so please feel free to return to the source that you purchased the item from and we will credit them accordingly and they will in turn credit

yourself.

Regards"

..........I can\'t help it I just like French cars!
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clicon357
PostPosted: Sat Oct 31, 2020 12:58 am Up
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Got my money back on the Klarius cat from Euro Car Parts today.

Went in with the original invoice as their online returns people said to do. Because, for the cat, the invoice said "To Follow" the counter staff insisted it wasn't "the" invoice.

I explained that when the cat came a few days after the rest of the bits it just came with an advice note.

Bottom line, got my money back.

..........I can\'t help it I just like French cars!
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